FAQ

Account & Profile

Account

How do I change my email?

You can change your email address here: $https://nl.deedmob.com/settings/email. Be aware that you will have to verify your new email address.

Reset my password

You can reset your password here: $https://nl.deedmob.com/forgot-password

How do I change my location?

You can change your location from the volunteering preferences section of your account and saving your change. This will automatically populate your searches with the new location, and tailor your experience.

How do I join an organization?

Some organizations are invite only. If you are invited you will receive a notification. If the organization is not invite only, you will see a button in the sidebar of the organization page: Request to Join.

Delete my account

If you really want to delete your deedmob account, please email david@deedmob.com from the email address linked to your account.

Email & Notifications

Trouble receiving password reset email

Check your spam folder, and check that you typed your email address correctly when you signed up. You can see the email address linked to your account at $https://nl.deedmob.com/settings/email

Link my Facebook account

Unfortunately this is not currently possible, if you registered with an email address.

Profile

Edit my volunteering preferences

You can change your volunteering preferences here: $https://nl.deedmob.com/settings/interests

Change the language on my account

You can change the language of your account by either going to your profile setting page $https://nl.deedmob.com/settings/profile, or by changing the language from the dropdown at the bottom of the page.


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